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	<title>Breaking Media &#187; Social Media</title>
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	<link>http://breakingmedia.com</link>
	<description>Breaking Media is a network of websites, e-newsletters, events and social media channels for influential, affluent business communities. Primarily this site is designed to answer any questions you might have about the company or our brands—Above the Law; Dealbreaker, Fashionista and Going Concern—and the ways we can help you connect with the communities around these brands. It&#039;s also a place where we document what&#039;s going on with our sites and share a few thoughts on the rapidly changing media and marketing landscape.</description>
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		<title>Traffic Alone is Not a Business: Reddit-Conde Nast Edition</title>
		<link>http://breakingmedia.com/2010/07/traffic-alone-is-not-a-business-reddit-conde-nast-edition/</link>
		<comments>http://breakingmedia.com/2010/07/traffic-alone-is-not-a-business-reddit-conde-nast-edition/#comments</comments>
		<pubDate>Mon, 12 Jul 2010 13:38:21 +0000</pubDate>
		<dc:creator>Matt Creamer</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Conde Nast]]></category>
		<category><![CDATA[Ning]]></category>
		<category><![CDATA[Reddit]]></category>
		<category><![CDATA[Web Traffic]]></category>

		<guid isPermaLink="false">http://breakingmedia.com/?p=790</guid>
		<description><![CDATA[It’s easy to hate on deals of the Conde Nast-Reddit variety. When a big traditional publisher snaps up a website with no clear strategy in mind &#8212; or at least no strategy made public &#8212; it begs more questions than it answers. What does an old-line company who excels at matching blue-chip advertisers with its&#8230;]]></description>
			<content:encoded><![CDATA[<p>It’s easy to hate on deals of the Conde Nast-Reddit variety. When a big traditional publisher snaps up a website with no clear strategy in mind &#8212; or at least no strategy made public &#8212; it begs more questions than it answers. What does an old-line company who excels at matching blue-chip advertisers with its gorgeous, glossy tomes want with a Digg-like site where readers suggest headlines and then are voted up or down by peers in the community? (Sample: “Do periods attract bears? Can they really smell the menstruation?”) </p>
<p>How Reddit fits into Conde&#8217;s future wasn’t obvious when <a href="http://techcrunch.com/2006/10/31/breaking-news-conde-nastwired-acquires-reddit/">the deal was done in 2006</a> and it’s less so now, what with Reddit <a href="http://blog.reddit.com/2010/07/reddit-needs-help.html">asking for money from its community</a>. It’s sad to see a site with such a strong community reduced to groveling for more funds to hire enough engineers to basically keep the site up and add some features. There are lessons here for those who still look at big traffic figures &#8212; and with 280 million views a month, Reddit pulls a ton &#8212; and assume that audience alone will prop up a business. </p>
<p>Here are a few things a ton of traffic won&#8217;t fix:</p>
<p>1. <strong>No revenue.</strong> Ok, This is a bit chicken-and eggy. In most cases, audience is the first step towards making a content outfit some money, but without any scratch a mature site like Reddit isn’t going to be a favorite of corporate overlords. That’s essentially Reddit’s explanation of what’s going on and it seems straightforward. As <a href="http://techcrunch.com/2010/04/15/nings-bubble-bursts-no-more-free-networks-cuts-40-of-staff/">the Ning saga</a> recently demonstrated, the days of tossing around big numbers of uniqiue visitors or page views as though they themselves indicated the health of a business have come and gone. Less simple is who to blame or where to go from here.</p>
<p>2. <strong>No clear path to real revenue.</strong>  I’m not a regular Reddit user and I may be missing something, but it seems that the main way the site makes money is a little ad unit tucked into the right rail. This morning, it featured a house ad soliciting advertising. That’s unacceptable for an operation with the consumer traction Reddit has &#8212; even just from the advertising perspective. As a heavily-trafficked platform whose main laborers are its readers, Reddit should scale. Helping it do so, you would think, should have been job number-one for Conde. </p>
<p><span id="more-790"></span></p>
<p>3. <strong>Non-strategic owners that don’t get your business.</strong> As mentioned, Conde does print and Conde does luxury. It has done digital rather grudgingly. Some of its magazines’ digital hubs have gotten big, but it was hard even back in 2006 to imagine how Reddit would be profitably integrated into the portfolio, given what it does.</p>
<p>4. <strong>Non-strategic owners ill-suited for a bad economic times.</strong> The recession pounded Conde Nast, leading it to close Portfolio before it had a chance to get off the ground and Gourmet (which it’s <a href="http://breakingmedia.com/2010/06/gourmet-the-newest-zombie-media-brand/</p>
<p>http://breakingmedia.com/2010/06/gourmet-the-newest-zombie-media-brand/</p>
<p>">now reviving</a> in iPad form).  <a href=" http://www.newsweek.com/2009/10/07/just-how-much-did-conde-nast-lose.html">Estimates like Newsweek’s</a> put 2009 ad decline as high as $1 billion. Conde probably just doesn’t have the money to pump into Reddit.</p>
<p>5. <strong>Big corporate organizational structure</strong>. How a newly-acquired company fits into portfolio like Conde Nast’s isn’t going to be determined by sheer audience size. Revenue and profitability &#8212; and the kind of audience &#8212; will determine that. Reddit, as important as it may be in certain corners of the online world, is a small fish at a company the size of Conde and every additional resource added will come only with the promise of return.</p>
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		<title>The Squid and the Fail: What&#8217;s Wrong &#8216;The Social Network&#8221;s Trailer</title>
		<link>http://breakingmedia.com/2010/07/the-squid-and-the-fail-whats-wrong-the-social-networks-trailer/</link>
		<comments>http://breakingmedia.com/2010/07/the-squid-and-the-fail-whats-wrong-the-social-networks-trailer/#comments</comments>
		<pubDate>Thu, 08 Jul 2010 17:46:47 +0000</pubDate>
		<dc:creator>Matt Creamer</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Aaron Sorkin]]></category>
		<category><![CDATA[David Fincher]]></category>
		<category><![CDATA[Facebook]]></category>

		<guid isPermaLink="false">http://breakingmedia.com/?p=761</guid>
		<description><![CDATA[I&#8217;m necessarily fascinated by Facebook. I adore the movies of David Fincher. I can tolerate Aaron Sorkin&#8217;s schtickiness. Jesse Eisenberg did young neurotic well in &#8220;The Squid and the Whale.&#8221; So why am I not excited about &#8220;The Social Network,&#8221; the forthcoming fil-um about the shady-to-the-max early days of the social network? Probably because the&#8230;]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m necessarily fascinated by Facebook. I adore the movies of David Fincher. I can tolerate Aaron Sorkin&#8217;s schtickiness. Jesse Eisenberg did young neurotic well in &#8220;The Squid and the Whale.&#8221;</p>
<p>So why am I not excited about &#8220;<a href="http://www.imdb.com/title/tt1285016/">The Social Network</a>,&#8221; the forthcoming fil-um about the shady-to-the-max early days of the social network?</p>
<p>Probably because the most recent trailer, the second so far, makes it looks like the movie will be an uber-serious, talky-to-a-fault snoozefest investigation into whether Mark Zuckerberg snatched the idea for Facebook from its original founders. I&#8217;m envsioning &#8220;Zodiac,&#8221; another Fincher effort, also uber-serious and talky but not necessarily too long, adapted for a <a href="http://www.businessinsider.com/how-facebook-was-founded-2010-3">maybe-maybe not-maybe-ok probably</a> theft of intellectual property.</p>
<p><object width='400' height='225' id='flash77502' classid='clsid:D27CDB6E-AE6D-11cf-96B8-444553540000'><param name='movie' value='http://flash.sonypictures.com/video/universalplayer/sharedPlayer.swf'></param><param name='allowFullscreen' value='true'></param><param name='allowNetworking' value='all'></param><param name='allowScriptAccess' value='always'></param><param name='flashvars' value='feed=http%3A//www.sonypictures.com/previews/movies/thesocialnetwork.xml&#038;clip=2255'></param><embed src='http://flash.sonypictures.com/video/universalplayer/sharedPlayer.swf' width='400' height='225' type='application/x-shockwave-flash' flashvars='feed=http%3A//www.sonypictures.com/previews/movies/thesocialnetwork.xml&#038;clip=2255' allowNetworking='all' allowscriptaccess='always' allowfullscreen='true'></embed></object></p>
<p>The trailer, while nicely produced, feels off tonally. </p>
<p><span id="more-761"></span></p>
<p>This is about some lol-ling Harvard geek engaging in dormroom corporate espionage. When you think about it, an observant R.A. might have been able to keep Facebook&#8217;s origins on the straight and narrow. I&#8217;m not playing down the severity of IP crimes.  Billions were at stake, even if the post-adolescent players didn&#8217;t know it at the time. But I&#8217;m not sure the subject matter warrants the somberness. The events chronicled in &#8220;Zodiac&#8221; were <em>slightly </em> more serious. Facebook? Those people had their faces blown off.</p>
<p>I&#8217;m not sure what kind of movie I&#8217;d make about Facebook, but I think I&#8217;d go the black comedy route and add some fantasy elements. Think &#8220;Dr. Strangelove&#8221; meets &#8220;Tron,&#8221; the 1980s Disney sci-fi movie in which crag-free Jeff Bridges was sucked into a video game. Why Tron? I think its visual sensibility would help in explaining the social graph.</p>
<p><a href="http://cache.breakingmedia.com/uploads/2010/07/pirates-of-silicon-valley-dvd.jpg"><img src="http://cache.breakingmedia.com/uploads/2010/07/pirates-of-silicon-valley-dvd-150x214.jpg" alt="" title="pirates-of-silicon-valley-dvd" width="150" height="214" class="alignright size-thumbnail wp-image-763" /></a>Another idea: Have you seen &#8220;Pirates of Silicon Valley&#8221;? I never really thought I&#8217;d find myself recommending a <a href="http://www.imdb.com/title/tt0168122/">Noah Wylie-Anthony Michael Hall vehicle</a> that aired on TNT, but I think it dulls down the edges of the Bill Gates-Steve Jobs rivalry without losing the sense of conflict. It&#8217;s a kitschy and fun movie that isn&#8217;t over-serious. Which is where I think a movie about Facebook should be.</p>
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			<wfw:commentRss>http://breakingmedia.com/2010/07/the-squid-and-the-fail-whats-wrong-the-social-networks-trailer/feed/</wfw:commentRss>
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		<title>GM&#8217;s &#8216;Chevy&#8217; Screw-Up: A New Coke for the Twitter Age</title>
		<link>http://breakingmedia.com/2010/06/gms-chevy-screw-up-a-new-coke-for-the-twitter-age/</link>
		<comments>http://breakingmedia.com/2010/06/gms-chevy-screw-up-a-new-coke-for-the-twitter-age/#comments</comments>
		<pubDate>Thu, 10 Jun 2010 15:59:19 +0000</pubDate>
		<dc:creator>Matt Creamer</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Chevrolet]]></category>
		<category><![CDATA[GM]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://breakingmedia.com/?p=606</guid>
		<description><![CDATA[For years now and despite all its woes, General Motors has been one of the more aggressive adopters of social marketing tactics among the big old American corporations. It has a social media team that pushes its products and fields complaints, using platforms from Twitter and Facebook down to Gowalla. Social&#8217;s been a big at&#8230;]]></description>
			<content:encoded><![CDATA[<p><a href="http://cache.breakingmedia.com/uploads/2010/06/AmericanPieCover.png"><img src="http://cache.breakingmedia.com/uploads/2010/06/AmericanPieCover-150x150.png" alt="Don McClean speaks out on the Chevy-Chevrolet Debate" title="AmericanPieCover" width="150" height="150" class="alignright size-thumbnail wp-image-607" /></a>For years now and despite all its woes, General Motors has been one of the more aggressive adopters of social marketing tactics among the big old American corporations. It has a social media team that pushes its products and fields complaints, using platforms from Twitter and Facebook down to Gowalla. Social&#8217;s been a big at GM for a while, with departed vice chairman Bob Lutz&#8217; <a href=" http://fastlane.gmblogs.com/">Fastlane</a> blog being among the first of such corporate sites to gain traction.  But in the new, post-bankruptcy GM social&#8217;s going to be an even more important part how the automaker relates to its customers, if we&#8217;re to believe this <a href="http://heraldextra.com/business/article_035f1ca6-5857-5e30-916d-6dd493fb243e.html">quote</a> from Scott Lawson, director of customer and relationship services:</p>
<blockquote><p>&#8220;In the old GM, we said you need to call us or you need to write us a letter. That&#8217;s not treating them how they want to be treated. In the new GM, we&#8217;re going to be where our customers want us to be.&#8221; </p></blockquote>
<p>Too bad that doesn&#8217;t extend to what customers want to call your most famous products.</p>
<p><span id="more-606"></span></p>
<p> GM&#8217;s decision to strip the ever so popular nickname &#8220;Chevy&#8221; from its communications in favor of the proper &#8220;Chevrolet&#8221; is one of the most boneheaded corporate moves not committed by BP I&#8217;ve seen in a while. <a href="http://www.nytimes.com/2010/06/10/automobiles/10chevy.html">In breaking the news today,</a> The New York Times does a great job of teasing out all the ways in which this is idiotic&#8211;not that the matter needs too much teasing. The Times got a memo from Alan Batey, VP for Chevrolet sales and service and Jim Campbell, VP of marketing:</p>
<p>“We’d ask that whether you’re talking to a dealer, reviewing dealer advertising, or speaking with friends and family, that you communicate our brand as Chevrolet moving forward When you look at the most recognized brands throughout the world, such as Coke or Apple for instance, one of the things they all focus on is the consistency of their branding.”</p>
<p>Duly noted in the times piece is that Coke is short for Coca-Cola and that Apple products like the iPod or iPad routinely stand in for the corporate brand. That said, it&#8217;s not necessary to delve into why this is a dumb move. It is worth looking at what this says about the chasm between the use of social media as a marketing practice and the creation of a culture that is built on truly listening to consumers. </p>
<p>Right now, it seems every company has a social media team that spends all their time Tweeting and Facebooking and blogging. But far too many of those companies are still making top-down decisions that don&#8217;t take into consumer preference. They see social media channels in much the same way they see traditional ones: as one-way delivery mechanism for corporate messaging. They miss the fact that these platforms are readymade listening posts where they can learn from consumers.</p>
<p>The fact that we&#8217;re still having this conversation is astounding. Perplexing. All the more so in Chevy&#8217;s case, which is so exaggerated and quixotic in trying to undo a deep-seated consumer habit for no reason other than some antiquated scrap of marketing research. It&#8217;s sure to stand as the New Coke for social media.</p>
<p>How this sort of decision-making unfurled is unclear. The Times piece links it to Chevy&#8217;s&#8211; that&#8217;s right, CHEVY&#8217;S &#8212; recent change out of its ad agency. Its new shop, Goodby Silverstein &#038; Partners, is one of the more enlightened around and it&#8217;s difficult to believe its folks recommended this course of action. If they did, it suggests that ad agencies are still struggling with  that the whole listening thing and are perhaps relying too much on old-line branding philosophies that are overly concerned with fallacious notions like brand consistency.</p>
<p>It also suggests some organizational shortcomings at GM &#8212; which I know is a shocking suggestion. GM&#8217;s corporate ethos should either get in line with its marketing approach, or it should do away with all the big talk about humanizing the company.  What, for example, must Chris Barger, GM&#8217;s head of social media be thinking right now? And what does a social media team exist for if it can&#8217;t put the breaks on culture-blind, deaf and dumb moves like these? Let&#8217;s turn to <a href="http://twitter.com/cbarger">Twitter</a>, where so far he&#8217;s had  a couple comments on the matter.</p>
<p>Asked &#8220;Chevrolet or Chevy?&#8221; his reply was simple.</p>
<p>&#8220;Chevrolet. :-)&#8221;</p>
<p>Then a bit later:</p>
<p>&#8220;@ThoroughbredFRD @annalisabluhm You have my permission to keep calling it #Chevy. ;-)&#8221;</p>
<p>I&#8217;m sure a little whiskey and rye sounds good right about now.</p>
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			<wfw:commentRss>http://breakingmedia.com/2010/06/gms-chevy-screw-up-a-new-coke-for-the-twitter-age/feed/</wfw:commentRss>
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		<title>Betty White Hosted an SNL Episode; Now We Need @BPGlobalPR to Write One</title>
		<link>http://breakingmedia.com/2010/06/betty-white-hosted-an-snl-episode-now-we-need-bpglobalpr-to-write-one/</link>
		<comments>http://breakingmedia.com/2010/06/betty-white-hosted-an-snl-episode-now-we-need-bpglobalpr-to-write-one/#comments</comments>
		<pubDate>Mon, 07 Jun 2010 16:50:12 +0000</pubDate>
		<dc:creator>Matt Creamer</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[BP]]></category>
		<category><![CDATA[Crossing Memes]]></category>
		<category><![CDATA[Saturday Night Live]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://breakingmedia.com/?p=562</guid>
		<description><![CDATA[As much damage as has been done to BP—its market cap slashed by more than a third, its image decimated, its executives shown to be rich bumblers—you could pretty easily argue it&#8217;s only gotten a fraction of the pain it deserves. It hasn&#8217;t even been able to stop the flow of oil, let alone begin&#8230;]]></description>
			<content:encoded><![CDATA[<p>As much damage as has been done to BP—its market cap slashed by more than a third, its image decimated, its executives shown to be rich bumblers—you could pretty easily argue it&#8217;s only gotten a fraction of the pain it deserves. It hasn&#8217;t even been able to stop the flow of oil, let alone begin the long process of the remediating the gulf region it&#8217;s destroyed, yet somehow the force of public condemnation doesn&#8217;t seem strong enough. In amoral fashion, financial types are already discussing whether BP stock is now cheap enough to be a smart buy, and <a href="http://www.reuters.com/article/idUSN0324097620100604">this Reuters story</a> provides a tally of the consumer opposition to the company. It&#8217;s a rather gloomy accounting unless you&#8217;re roused by a handful of Facebook groups that add up to tens of thousands of people.</p>
<p>Which is why we need to get all Betty White on BP&#8217;s ass. </p>
<p><span id="more-562"></span></p>
<p>If the Facebook-supported effort to get the 88-year-old <em>Golden Girls</em> star a hosting gig on <em>Saturday Night Live</em> can collect more than half a million fans, surely the devastation of a large chunk of the Gulf of Mexico can spark more cultural outrage. (Let&#8217;s not even get into the whole <a href="http://twitter.com/shitmydadsays">@shitmydadsays</a> sitcom for CBS.) As rallying points go, the best hope at this point might just be <a href="http://twitter.com/bpglobalpr">@BPGlobalPR</a>, the satirical Twitter feed that over the last couple weeks started bouncing around in the social-media echo chamber before the mainstream media began to latch on. It&#8217;s like the <a href="http://en.wikipedia.org/wiki/D._B._Cooper">DB Cooper</a> of brand hijacks, so far accumulating more than 130,000 followers and creating a bit of a legend around the anonymous feed.</p>
<p>Here&#8217;s a sample:</p>
<p><!-- http://twitter.com/BPGlobalPR/status/15444417046 --><br />
<style type='text/css'>.bbpBox15444417046 {background:url(http://s.twimg.com/a/1275598481/images/themes/theme3/bg.gif) #EDECE9;padding:20px;} p.bbpTweet{background:#fff;padding:10px 12px 10px 12px;margin:0;min-height:48px;color:#000;font-size:18px !important;line-height:22px;-moz-border-radius:5px;-webkit-border-radius:5px} p.bbpTweet span.metadata{display:block;width:100%;clear:both;margin-top:8px;padding-top:12px;height:40px;border-top:1px solid #fff;border-top:1px solid #e6e6e6} p.bbpTweet span.metadata span.author{line-height:19px} p.bbpTweet span.metadata span.author img{float:left;margin:0 7px 0 0px;width:38px;height:38px} p.bbpTweet a:hover{text-decoration:underline}p.bbpTweet span.timestamp{font-size:12px;display:block}</style>
<div class='bbpBox15444417046'>
<p class='bbpTweet'>It&#8217;s hurricane season now. Don&#8217;t worry! We&#8217;ve planned for that just as well as we&#8217;ve planned for everything else! <a href="http://twitter.com/search?q=%23bpcares" title="#bpcares" class="tweet-url hashtag" rel="nofollow">#bpcares</a><span class='timestamp'><a title='Fri Jun 04 21:48:53 +0000 2010' href='http://twitter.com/BPGlobalPR/status/15444417046'>less than a minute ago</a> via web</span><span class='metadata'><span class='author'><a href='http://twitter.com/BPGlobalPR'><img src='http://a1.twimg.com/profile_images/927416334/bptwitterlogo_normal.jpg' /></a><strong><a href='http://twitter.com/BPGlobalPR'>BP Public Relations</a></strong><br/>BPGlobalPR</span></span></p>
</div>
<p> <!-- end of tweet --></p>
<p>And another:</p>
<p><!-- http://twitter.com/BPGlobalPR/status/15608724407 --><br />
<style type='text/css'>.bbpBox15608724407 {background:url(http://s.twimg.com/a/1275689140/images/themes/theme3/bg.gif) #EDECE9;padding:20px;} p.bbpTweet{background:#fff;padding:10px 12px 10px 12px;margin:0;min-height:48px;color:#000;font-size:18px !important;line-height:22px;-moz-border-radius:5px;-webkit-border-radius:5px} p.bbpTweet span.metadata{display:block;width:100%;clear:both;margin-top:8px;padding-top:12px;height:40px;border-top:1px solid #fff;border-top:1px solid #e6e6e6} p.bbpTweet span.metadata span.author{line-height:19px} p.bbpTweet span.metadata span.author img{float:left;margin:0 7px 0 0px;width:38px;height:38px} p.bbpTweet a:hover{text-decoration:underline}p.bbpTweet span.timestamp{font-size:12px;display:block}</style>
<div class='bbpBox15608724407'>
<p class='bbpTweet'>Try our cap operation at home!  Hold a funnel over a firehose, sell what you catch and proclaim victory!  <a href="http://twitter.com/search?q=%23bpwins" title="#bpwins" class="tweet-url hashtag" rel="nofollow">#bpwins</a><span class='timestamp'><a title='Mon Jun 07 05:24:11 +0000 2010' href='http://twitter.com/BPGlobalPR/status/15608724407'>less than a minute ago</a> via <a href="http://www.tweetdeck.com/" rel="nofollow">TweetDeck</a></span><span class='metadata'><span class='author'><a href='http://twitter.com/BPGlobalPR'><img src='http://a1.twimg.com/profile_images/927416334/bptwitterlogo_normal.jpg' /></a><strong><a href='http://twitter.com/BPGlobalPR'>BP Public Relations</a></strong><br/>BPGlobalPR</span></span></p>
</div>
<p> <!-- end of tweet --></p>
<p>These tweets have been  good enough—and the situation they refer to absurd enough—to have fooled some readers into thinking the tweets were coming from actual BP officials. We still don&#8217;t know much about its author, other than that he hates BP, PR and, especially,  BP PR, that he goes by the name <a href="http://www.huffingtonpost.com/leroy-stick/why-i-co-opted-bps-twitte_b_599283.html">Leroy Stick</a>, and that he knows a bit about how to, uh, stick the knife into a corporation and twist it—over and over again. In addition to a sharp pen, he also has some editorial smarts, as he makes clear in this <a href="http://adage.com/adages/post?article_id=144275">interview with <em>Advertising Age</em></a>:  &#8220;[T]his has been a collaborative effort. I have a group of hilarious writers pitching me hundreds of jokes a week. I still write a lot of them, but I&#8217;m also an editor in chief/gatekeeper.&#8221;</p>
<p>So here&#8217;s what should happen: <em>SNL</em> should come out of its summer snooze for a Very Special Episode penned—or at least overseen—by Mr. Stick. I don&#8217;t pretend to know what the exact form of the show should be, but I do have some thoughts: It should have an improv-y feel and air during prime time. And perhaps there should be a telethon component with donations going to the cleanup. </p>
<p>This would obviously be a win-win-win.</p>
<p>First, it would raise awareness, help to gin up a bit of anger, and raise some funds.</p>
<p>Second, it would give Leroy Stick some hard-earned recognition and expose humor to the still large swatch of the media-consuming populace that doesn&#8217;t use Twitter.</p>
<p>Finally, it would give <em>SNL</em> some much-needed juice. It&#8217;s no secret the show could use some fresh thinking and writing. And the wisdom of the crowds has been good to <em>SNL</em> so far: The Betty White episode gave the show its best ratings in nearly two years. In addition to giving it a chance to be funny, a Stick script would make it hyper-relevant in a year in which there is no presidential election. And I can&#8217;t remember the last time that happened.</p>
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		<title>Testing a Truncated RSS Feed on Above the Law: The Results Are In</title>
		<link>http://breakingmedia.com/2010/06/testing-a-truncated-rss-feed-on-above-the-law-the-results-are-in/</link>
		<comments>http://breakingmedia.com/2010/06/testing-a-truncated-rss-feed-on-above-the-law-the-results-are-in/#comments</comments>
		<pubDate>Thu, 03 Jun 2010 19:00:03 +0000</pubDate>
		<dc:creator>Jonah Bloom</dc:creator>
				<category><![CDATA[Our Sites]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Above The Law]]></category>
		<category><![CDATA[RSS]]></category>

		<guid isPermaLink="false">http://breakingmedia.com/?p=534</guid>
		<description><![CDATA[It&#8217;s time to wrap up the month-long trial of truncated RSS feeds on Above the Law. I had somewhat put the conclusion cart before the research horse, in that I marked the last day of this experiment in my calendar with the phrase &#8220;eat humble pie re. RSS.&#8221; And if you wait just a minute&#8230;]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s time to wrap up the <a href="http://breakingmedia.com/2010/04/to-truncate-or-not-to-truncate-an-rss-experiment/">month-long trial</a> of truncated RSS feeds on <a href="http://www.abovethelaw.com">Above the Law</a>. I had somewhat put the conclusion cart before the research horse, in that I marked the last day of this experiment in my calendar with the phrase &#8220;eat humble pie re. RSS.&#8221; And if you wait just a minute I will feed myself at least a small slice, but first let me share our findings.</p>
<p>One of my key concerns about the full RSS feed is that it is used by web scrapers to steal our content, which not only means they derive entirely unjustified benefit from our editors&#8217; efforts but also leads to duplicate content that can hurt SEO efforts. On this front, the anecdotal evidence suggests that truncating the feed helped. In the earlier months of this year we had identified anywhere from 2-6 scrapers stealing all our content, but during May when we were truncating the feed we found no new examples. One of the perpetrators we&#8217;d already identified continued scraping the content, but was now getting just the abbreviated stories.</p>
<p>Of course the most common complaint from publishers about full RSS feeds is that subscribers get all the content in their readers, don&#8217;t click through to the site, and therefore aren&#8217;t monetized in any meaningful way. In the case of ATL, truncating the feed definitely increased the number of people clicking through to the site. Visits from our full feed were about 4% of our total traffic before we truncated it, but jumped to about 7% of total traffic in the month of the truncation trial. In our case this translated to something in the region of an additional 100,000 impressions, which isn&#8217;t going to make us rich, but would be worth more dollars and cents than we could make running ads in the RSS feed.</p>
<p><span id="more-534"></span></p>
<p>So those are the positives from our point of view &#8212; less scraping and an uptick in traffic to the site from the feed. </p>
<p>There were negatives too, however. Importantly just over 100 people took the time to complain to us about the truncated feed. While publishing isn&#8217;t a business where you can please all of the people all of the time, or let a few nasty notes get to you, a hundred complaints for a b2b site is not to be taken lightly, especially when you consider that some of those people are likely among our most loyal and influential consumers. We lost RSS followers too, with about 4% unsubscribing in the month following truncation. There was also a reduction in referral traffic from other sites and social media last month. This could be a coincidence &#8212; perhaps there was simply less link- or share-worthy content in May &#8212; but it could also be a result of not getting all our content in the hands of some of the most loyal followers.</p>
<p>In the end, however, the chief reason we&#8217;ll now restore the full feed for ATL, is that the whole idea of trying to force people into certain media consumption habits seems futile in an era when technology has enabled people to consume whatever they want, however they want it. If pushing a few thousand more visits to ATL every week with a truncated feed is the best idea we&#8217;ve got for monetizing our content then we&#8217;re probably pretty screwed anyway, so we&#8217;ll likely be better served focusing our energies on coming up with more compelling content and platforms (newsletters, mobile apps) and so on, than in further aggravating RSS subscribers.</p>
<p>Now for that humble pie. I don&#8217;t regret testing the truncated feed. The ability to test and quickly change digital content platforms is one of the key things that make them so much better than the distribution methods that came before. But I really should have given more advanced notice to the ATL community that we planned to make this change. It&#8217;s not that it would&#8217;ve changed the outcome since the biggest fans of the full feed would still have told me I was an idiot.  But it would&#8217;ve been the polite thing to do, rather than foisting it on them and putting up a post explaining the move a couple of hours later. For that, I sincerely apologize &#8212; you deserved more consideration. I appreciate the patience of the 96% of you who stuck with the feed for the month, and I hope you are pleased to see the full feed return.</p>
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		<title>The Big Lesson From the Facebook Flap: The Digital Ad Business Needs to Regulate Itself</title>
		<link>http://breakingmedia.com/2010/06/the-big-lesson-from-the-facebook-flap-the-digital-ad-business-needs-to-regulate-itself/</link>
		<comments>http://breakingmedia.com/2010/06/the-big-lesson-from-the-facebook-flap-the-digital-ad-business-needs-to-regulate-itself/#comments</comments>
		<pubDate>Tue, 01 Jun 2010 17:59:09 +0000</pubDate>
		<dc:creator>Matt Creamer</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Privacy]]></category>

		<guid isPermaLink="false">http://breakingmedia.com/?p=514</guid>
		<description><![CDATA[If you were Mark Zuckerberg today, you&#8217;d be forgiven for extending your Memorial Day vacation an extra 24 hours and do whatever it is you would do for fun if you were Mark Zuckerberg Weeks of getting pounded in the media over your company&#8217;s approach to privacy had amounted to nothing more a particularly pesky&#8230;]]></description>
			<content:encoded><![CDATA[<p>If you were Mark Zuckerberg today, you&#8217;d be forgiven for extending your Memorial Day vacation an extra 24 hours and do whatever it is you would do for fun if you were Mark Zuckerberg</p>
<p>Weeks of getting pounded in the media over your company&#8217;s approach to privacy had amounted to nothing more a particularly pesky meme that, finally, seems to have run out of steam. <a href="http://www.quitfacebookday.com/">Quit Facebook Day</a> came and went, with just over 34,000 announcing their decisions to sign off of the social network. That represents .0000755556 of Facebook&#8217;s total user base of 450 million. Surely many more have deactivated their accounts recently, albeit without any public declaration, and it&#8217;s a bit arbitrary to call the game for Facebook just because a gimmicky event didn&#8217;t result in a user hemorrhage of MySpaceian proportions.  But it&#8217;s pretty certain that Zuckerberg and company, despite some dubious decision-making and awful PR, have faced down their biggest challenge and won.</p>
<p><span id="more-514"></span></p>
<p>If you&#8217;re a online marketer or agency or publisher, it should be equally obvious from all this hubbub that privacy is not a groundswell issue, at least not in regard to digital media. Betty White on Saturday Night Live. Bieber. Oil Spills. Those are all phenomena that rile people up.  Privacy, so abstract and malleable, isn&#8217;t and, I think, it&#8217;s an issue that&#8217;s not as important to people as many would believe. As a result, the companies we all rely on aren&#8217;t held to as high a standard as maybe they should be &#8212; and hence for years have abused the power that comes from having so much of our information. Basically, you&#8217;re not a member if the Fortune 500 if you haven&#8217;t loosed a significant number of credit card or social security numbers into the world.</p>
<p>But that doesn&#8217;t mean privacy isn&#8217;t an issue.</p>
<p>The conclusion of the Facebook saga should be both a source of solace and a brisk reminder of the responsibility digital media and marketing complex has to its consumers. Along with the flaccid regulatory environment around privacy issues, the arc of story tells me that the market for customer data and preference will be a self-regulating, self-policing one, not unlike the financial markets in recent years&#8211;though, hopefully with better results. This is just reinforced by the relative softness of <a href=" http://www.mediapost.com/publications/?fa=Articles.showArticle&#038;art_aid=127478&#038;nid=113991">a proposed bill</a> by Rep. Rick Boucher that would mandate that ad networks notify consumers that they&#8217;re being targeted and allow them to opt out. Much to the dismay of privacy watchdogs, there&#8217;s little evidence of any appetite in Congress to really crack down on ad targeting, as Europe has done.</p>
<p>To be sure, there will be plenty of room for commercial platforms that make ads better and more effective and customer acquisition and e-commerce more efficient. Basic targeting now is still pretty miserable, as the ad slop that comes across my Facebook page constantly reminds me. I&#8217;m happy to have better commercial options that are relevant to my profile, and I think others would agree. Let&#8217;s face it, you&#8217;re gonna get an ad one way or the other, why not make it a relevant one?  But there will also be &#8220;innovations&#8221; &#8212; if I may use Wall Street&#8217;s shading on the term &#8212; that go too far simply because they can. To some degree, it will be on the online media business to, in contrast to their financial cousins, use good judgment and not contribute to their own demise.</p>
<p>A good place to start is with disclosure and consumer control, including easy opt-out, as the Boucher draft proposal mandates. There&#8217;s no reason consumers shouldn&#8217;t have both clear information about targeting techniques and where information is being shared and the ability to elude them. This may sound pie-in-the-sky, but it&#8217;s what Facebook learned this month, only after a long and presumably painful backlash. There&#8217;s no reason to repeat its mistakes.</p>
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		<title>An Imaginary(ish) Conversation Between Carol Bartz and Mark Zuckerberg</title>
		<link>http://breakingmedia.com/2010/05/an-imaginaryish-conversation-between-carol-bartz-and-mark-zuckerberg/</link>
		<comments>http://breakingmedia.com/2010/05/an-imaginaryish-conversation-between-carol-bartz-and-mark-zuckerberg/#comments</comments>
		<pubDate>Tue, 25 May 2010 16:21:12 +0000</pubDate>
		<dc:creator>Matt Creamer</dc:creator>
				<category><![CDATA[Privacy]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Technology and Media]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Fiction]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://breakingmedia.com/?p=461</guid>
		<description><![CDATA[Yesterday was a big day, PR-wise, for Mark Zuckerberg and Carol Bartz. Zuck used the austere pages of the Washington Post to soothe concerns about Facebook&#8217;s will to invade privacy, while Bartz showed up on stage at a TechCrunch conference to defend Yahoo against one of its loudest critics, TechCrunch founder, Michael Arrington. Both CEOs&#8230;]]></description>
			<content:encoded><![CDATA[<p><a href="http://cache.breakingmedia.com/uploads/2010/05/zuckerberg4.jpg"><img src="http://cache.breakingmedia.com/uploads/2010/05/zuckerberg4-150x167.jpg" alt="" title="zuckerberg4" width="150" height="167" class="alignright size-thumbnail wp-image-464" /></a>Yesterday was a big day, PR-wise, for Mark Zuckerberg and Carol Bartz. Zuck used the austere pages of the Washington Post to soothe concerns about Facebook&#8217;s will to invade privacy, while Bartz showed up on stage at <a href="http://disrupt.techcrunch.com/">a TechCrunch conference</a> to defend Yahoo against one of its loudest critics, TechCrunch founder, Michael Arrington. Both CEOs displayed their usual communication approaches&#8211;hers a defensive and blowsy vulgarity and his near-fatal boredom.</p>
<p><a href="http://cache.breakingmedia.com/uploads/2010/05/carol_bartz_mean.jpg"><img src="http://cache.breakingmedia.com/uploads/2010/05/carol_bartz_mean-150x151.jpg" alt="" title="carol_bartz_mean" width="150" height="151" class="alignleft size-thumbnail wp-image-465" /></a>What follows is an imaginary conversation based on actual quotes from a <a href="http://techcrunch.com/2010/05/24/carol-bartz-swearing-video/">video account</a> and the <a href="http://www.washingtonpost.com/wp-dyn/content/article/2010/05/23/AR2010052303828.html">op-ed</a>.</p>
<p><strong>Mark Zuckerberg</strong>: Six years ago, we built Facebook around a few simple ideas.</p>
<p><strong>Carol Bartz</strong>: There’s no single strategy at Yahoo.</p>
<p><strong>Zuckerberg:</strong> People want to share and stay connected with their friends and the people around them. If we give people control over what they share, they will want to share more. If people share more, the world will become more open and connected. And a world that&#8217;s more open and connected is a better world. These are still our core principles today.</p>
<p><strong>Bartz: </strong>Yahoo is a company that is very, very strong in content. It’s moving towards the web of one&#8230;. People come to check the things they like. You can just get it together&#8230; Yahoo is one site people always stop at.</p>
<p><strong>Zuckerberg</strong>: Facebook has been growing quickly. It has become a community of more than 400 million people in just a few years.</p>
<p><strong>Bartz:</strong> If that&#8217;s all you&#8217;ve got, you better quit now.</p>
<p><span id="more-461"></span></p>
<p><strong>Zuckerberg:</strong> The challenge is how a network like ours facilitates sharing and innovation, offers control and choice, and makes this experience easy for everyone.</p>
<p><strong>Bartz:</strong> It&#8217;s a great trick to have. I&#8217;d like that trick too, along with the social graph.</p>
<p><strong>Zuckerberg:</strong> It&#8217;s a challenge to keep that many people satisfied over time, so we move quickly to serve that community with new ways to connect with the social Web and each other. Sometimes we move too fast &#8212; and after listening to recent concerns, we&#8217;re responding.</p>
<p><strong>Bartz:</strong> You guys are bad.</p>
<p><strong>Zuckerberg: </strong>The challenge is how a network like ours facilitates sharing and innovation, offers control and choice, and makes this experience easy for everyone. These are issues we think about all the time. Whenever we make a change, we try to apply the lessons we&#8217;ve learned along the way. The biggest message we have heard recently is that people want easier control over their information.</p>
<p><strong>Bartz:</strong> I was trying to decide if I should fly to Europe with the volcano cloud. I checked in with the Yahoo front page and there was an AP report that was 17 hours old. What the hell am I going to do with 17-hour-old volcano information? I need real-time Twitter-like feeds.</p>
<p><strong>Zuckerberg</strong>: Simply put, many of you thought our controls were too complex. Our intention was to give you lots of granular controls; but that may not have been what many of you wanted. We just missed the mark.</p>
<p><strong>Bartz:</strong> Is that wrong?</p>
<p><strong>Zuckerberg:</strong> We have heard the feedback.</p>
<p><strong>Bartz:</strong> We put up commenting over the last few months. We have a million comments a day now. We had 85,000 comments on day one at Yahoo News.</p>
<p><strong>Zuckerberg:</strong> There needs to be a simpler way to control your information. In the coming weeks, we will add privacy controls that are much simpler to use. We will also give you an easy way to turn off all third-party services. We are working hard to make these changes available as soon as possible. We hope you&#8217;ll be pleased with the result of our work and, as always, we&#8217;ll be eager to get your feedback.</p>
<p><strong>Bartz:</strong> By the way, I&#8217;ve never had a bong in my life if that means anything to you.</p>
<p><strong>Zuckerberg:</strong> We have also heard that some people don&#8217;t understand how their personal information is used and worry that it is shared in ways they don&#8217;t want. </p>
<p><strong>Bartz:</strong> Is that appropriate?</p>
<p><strong>Zuckerberg:</strong> I&#8217;d like to clear that up now. Many people choose to make some of their information visible to everyone so people they know can find them on Facebook. We already offer controls to limit the visibility of that information and we intend to make them even stronger.</p>
<p><strong>Bartz:</strong> We have 32,000 variations on our front page module. We serve a million of those a day. It’s all customized. Our click-through rate went up twice since we started customizing this.</p>
<p><strong>Zuckerberg:</strong> Here are the principles under which Facebook operates:  You have control over how your information is shared.<br />
<strong><br />
Bartz:</strong> I don&#8217;t know if anybody owns anything anymore&#8230; I would love to own it. Shit. Why not?   </p>
<p><strong>Zuckerberg:</strong> We do not share your personal information with people or services you don&#8217;t want.</p>
<p><strong>Bartz:</strong> We’re on 37 million of the 82 million mobile devices in the US. We have half the US market. People don’t think that’s true, but it is.</p>
<p><strong>Zuckerberg:</strong> We do not give advertisers access to your personal information. </p>
<p><strong>Bartz:</strong> We serve 10 billion ads a day, keeping up our whole advertising business is a huge technical effort.</p>
<p><strong>Zuckerberg:</strong> We do not and never will sell any of your information to anyone.</p>
<p><strong>Bartz:</strong> Because you&#8217;re odd.</p>
<p><strong>Zuckerberg:</strong> We will always keep Facebook a free service for everyone.</p>
<p><strong>Bartz:</strong> I’d love to be Queen Poobah of the world — but I’m not.</p>
<p><strong>Zuckerberg:</strong> Facebook has evolved from a simple dorm-room project to a global social network connecting millions of people.</p>
<p><strong>Bartz:</strong> I&#8217;ve been at this company 16 months. I&#8217;m supposed to have an iPad and iPod. It probably takes a long time to convince yourself what to do. I don&#8217;t want to hear any crap about something magical the fine people of Yahoo are supposed to do in this time. So fuck off.</p>
<p><strong>Zuckerberg:</strong> We will keep building, we will keep listening and we will continue to have a dialogue with everyone who cares enough about Facebook to share their ideas.</p>
<p><strong>Bartz: </strong>We are way over. End on a high.</p>
<p><strong>Zuckerberg:</strong> And we will keep focused on achieving our mission of giving people the power to share and making the world more open and connected. </p>
<p><strong>Bartz:</strong> Who did that laugh?</p>
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		<title>The Facebook Exodus Will be Small &#8212; And Very Canadian</title>
		<link>http://breakingmedia.com/2010/05/the-facebook-exodus-will-be-small-and-very-canadian/</link>
		<comments>http://breakingmedia.com/2010/05/the-facebook-exodus-will-be-small-and-very-canadian/#comments</comments>
		<pubDate>Mon, 17 May 2010 15:37:17 +0000</pubDate>
		<dc:creator>Matt Creamer</dc:creator>
				<category><![CDATA[Media Companies]]></category>
		<category><![CDATA[Privacy]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Technology and Media]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Canada]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[MySpace]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://breakingmedia.com/?p=366</guid>
		<description><![CDATA[When May 31 rolls around, I&#8217;ll do what I do on the last day of every other month: Pay my rent and some other bills, go to work and come home. What I won&#8217;t be doing is quitting Facebook, despite the best efforts of some to turn the day into a mass rejection of the&#8230;]]></description>
			<content:encoded><![CDATA[<p>When May 31 rolls around, I&#8217;ll do what I do on the last day of every other month: Pay my rent and some other bills, go to work and come home. What I won&#8217;t be doing is quitting Facebook, despite the best efforts of some to turn the day into a mass rejection of the social network.</p>
<p><a href="http://cache.breakingmedia.com/uploads/2010/05/facebook-is-watching.jpg"><img src="http://cache.breakingmedia.com/uploads/2010/05/facebook-is-watching-150x182.jpg" alt="Facebook Privacy" title="facebook-is-watching" width="150" height="182" class="alignright size-thumbnail wp-image-367" /></a>Since Facebook rolled out yet another round of changes to its privacy settings earlier this year, the platform has been the subject of fierce criticism from an especially noisy core of early tech adopters. They&#8217;ve been <a href="http://breakingmedia.com/2010/05/the-varieties-of-facebook-revolt/">hammering at Facebook&#8217;s arrogance</a> on their blogs and in interviews and some internet celebrities, like Google&#8217;s Matt Cutts and Engadget founder Peter Rojas, have left the platform altogether. Quitting has become a sort of meme in and of itself, aided by the same buzz factor that has made Facebook a global hit in the first place.</p>
<p><span id="more-366"></span></p>
<p>It was good PR on the part of Facebook&#8217;s antagonists to mark the calendar, but, for all the attention May 31 has received, I&#8217;m pretty certain the day will come and go without much impact to a company that, with more than 400 million users, has become one of the most important websites in the world. All anecdotal research tells me that Facebook simply has too much scale and too much utility to be turned into some digital ghost town overnight. Sometime in the past year or two, it suddenly started to feel as though everyone was there &#8212; or at least enough people from all the major stages of one&#8217;s life &#8212; were using the network, ensuring its use as a a souped-up, constantly updating personal directory, if nothing else.</p>
<p>This weekend, a fifty-something aunt of mine who created a Facebook account this year told me a story of connecting with a close friend she lost contact with eight years ago. The talk with my aunt, who is unapologetic about using it &#8212; heavily &#8212; despite her age, was one of four conversations over the weekend about Facebook. Not one had anything to do with privacy or with quitting.</p>
<p>It&#8217;s a different situation when you talk to people who are heavily invested in social media. More than 12,000 people responded to <a href="http://mashable.com/2010/05/14/quit-facebook/">a poll on the site Mashable</a>, basically an enthusiast site for social media. 28% said they plan to quit, while 44% are staying. These people, of course, are more plugged into things like online privacy issues and it&#8217;s likely quitting will be a considered move. For some, the decision will impact their personal image and their business. But beyond that crowd, big pockets of Facebook resistance are hard to find. I stumbled across a similar poll on a fan site for Green Day that summed up the reaction to singer <a href="http://twitter.com/GreenDay/status/12854407230">Billie Joe Armstrong&#8217;s Tweet</a> that dared people to quit the social network. I would have guessed that the folks who hang out on <a href="http://www.greendayauthority.com/">Green Day Authority </a>would be highly likely to follow the lead of Billie Joe, but, alas, <a href="http://polldaddy.com/poll/3110063/">only 41% of the respondents said</a> they had deactivated their accounts.</p>
<p>Cultural sensibilities will of course play a role in this. Americans may be joiners at heart, but, I&#8217;m pretty sure, Canadians will quit in droves. Some of the sharpest and most effective actions against Facebook have come from our neighbors to the north. In 2009, Ottawa became the first government to <a href="http://polldaddy.com/poll/3110063/">put pressure on Facebook</a> to adhere to its national privacy laws. In current affairs, the organizers of Quit Facebook Day are a pair of Toronto-based developers. And an <a href="http://www.theglobeandmail.com/news/globe-online-poll-facebook/article1568537/">online poll by the Globe and Mail</a>, which presumably is mainly answered by Canadians, indicated strong resistance. Answering the question of whether they planned to quit, 9% said yes, 28% they were thinking about it. Only 9% said they were staying, while 45% said they weren&#8217;t members. Despite the media attention <a href="http://quitfacebookday.com">Quit Facebook Day</a> has received, only 2,720 have committed to the cause as of this morning.</p>
<p>With those kinds of numbers, it&#8217;s unlikely we&#8217;ll see much of a dent in Facebook&#8217;s numbers. Not only is the backlash not large enough, but there is still no real alternative to Facebook for folks who have become used to having their personal social web sprawling before them just a few keystrokes away. Look at the example of MySpace. One of the key factors in its decline, alongside disastrously messy page layouts, spam and other usability issues, was the existence of a replacement to suck up all its users&#8217; time: Facebook. Right now, Facebook doesn&#8217;t have the challenge of a real competitor&#8211;or successor. Twitter might have been a good bet, but it&#8217;s turned out to be complementary, not competitive. It&#8217;s telling that the best hope for a more friendly uber-network at this point is an open-source and &#8220;privacy aware&#8221; project by a quartet of NYU students with <a href="http://www.kickstarter.com/projects/196017994/diaspora-the-personally-controlled-do-it-all-distr">more than $170,000 in grassroots funding</a> from whom the Facebook-hating world has yet to see a line of code.</p>
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		<title>The Best Recent Writing (and Ranting) About the Media Business</title>
		<link>http://breakingmedia.com/2010/05/the-best-recent-writing-and-ranting-about-the-media-business/</link>
		<comments>http://breakingmedia.com/2010/05/the-best-recent-writing-and-ranting-about-the-media-business/#comments</comments>
		<pubDate>Tue, 11 May 2010 20:46:17 +0000</pubDate>
		<dc:creator>Matt Creamer</dc:creator>
				<category><![CDATA[Media Companies]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Blogs]]></category>
		<category><![CDATA[Business Models]]></category>
		<category><![CDATA[Digital Publishing]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[Jon Stewart]]></category>
		<category><![CDATA[Media Companies As Marketers]]></category>

		<guid isPermaLink="false">http://breakingmedia.com/?p=321</guid>
		<description><![CDATA[The media business, you may have heard somewhere, is in upheaval. Anyone with a stake in the production of content needs smart dissection of business models, careful parsing of data and, of course, pointed investigations that cut through the hype that always accompanies technological change. Too bad strong acts of journalism are few and far&#8230;]]></description>
			<content:encoded><![CDATA[<p>The media business, you may have heard somewhere, is in upheaval. Anyone with a stake in the production of content needs smart dissection of business models, careful parsing of data and, of course, pointed investigations that cut through the hype that always accompanies technological change. Too bad strong acts of journalism are few and far between, with most media writers chasing their own tails. </p>
<p>There have, however, been a few standout pieces of reportage and analysis of late, a few of which we&#8217;ve assembled below for your convenience.<br />
<span id="more-321"></span></p>
<p><strong>Craig Mod on the iPad</strong>. Confused as to what impact the iPad, the technological innovation of the year, will have on the printed word? Then you should consult Craig Mod, a book designer/developer/writer/photographer who was inspired by the introduction of the Apple device to write one of <a href="http://craigmod.com/journal/ipad_and_books/">the most insightful and useful bits of media theory</a> I&#8217;ve seen of late.</p>
<p>Mod identifies a distinction between formless and definite types of content.  Formless content includes paperback books and other texts that have the same meaning regardless of the container. As such, they&#8217;re just as happy on a Kindle or iPhone as they are on paper. Definite content, on the other hand, derives its meaning from the form in which it&#8217;s presented, meaning that it could either be in paper form (say, a photo-heavy book) or on a multimedia device like the iPad.  Writes Mod, &#8220;Formless content goes digital. Definite content gets divided between the iPad and printing.&#8221; </p>
<p>That&#8217;s Mod&#8217;s single set of rules, a welcome moment of icy-cold clarity in a period of intense chaos and confusion.<br />
<strong><br />
Business Insider&#8217;s Investigation of Mark Zuckerberg.</strong> Way too long and accompanied by way too much back-patting, Nicholas Carlson&#8217;s <a href="http://www.businessinsider.com/how-mark-zuckerberg-hacked-into-the-harvard-crimson-2010-3">probe</a> of the Zuckerberg&#8217;s dodgy behavior during Facebook&#8217;s early days is still worth reading for the colorful details about the wunderkind mogul. Some of those deets, especially Zuckerberg&#8217;s hacking of the Harvard Crimson, foreshadowed the <a href="http://news.google.com/news/search?aq=f&#038;pz=1&#038;cf=all&#038;ned=us&#038;hl=en&#038;q=facebook+privacy">privacy storm</a> Facebook is now enduring.</p>
<p><strong>Jon Stewart&#8217;s &#8220;Daily Show&#8221; Rant Against Apple.</strong> For years now, we&#8217;ve relied on Stewart to say aloud what mainstream media types are thinking but too afraid to utter. He didn&#8217;t let us down in the wake of Gizmodo&#8217;s possibly illicit purchase of the next generation of the iPhone. While his <a href="http://www.huffingtonpost.com/2010/04/29/jon-stewart-slams-steve-j_n_556629.html">remarks </a>were sparked by <a href="http://gizmodo.com/5524843/police-seize-jason-chens-computers">the criminal investigation</a> into the scoop, the general sentiment could be applied to other aspects of Apple public acts: Its war on Flash, its control of the media, its arrogance about communicating with investors. Said Stewart,  &#8220;It wasn&#8217;t supposed to be this way. Microsoft was supposed to be the evil one. But now you guys are busting down doors in Palo Alto while Commandant Gates is ridding the world of mosquitos.&#8221;</p>
<p><strong>Felix Salmon&#8217;s &#8220;Blogonomics: On Monetizing Readers.&#8221;</strong> The Reuters financial blogger didn&#8217;t get everything right in <a href="http://blogs.reuters.com/felix-salmon/2010/03/28/blogonomics-monetizing-readers/">his war of words</a> with Business Insider&#8217;s Henry Blodget over the most sensible model for online journalism. But in a page view-obsessed age of link-baiting, slideshow-ambushing and  content farming when quality is often sacrificed for quantity, Salmon&#8217;s was a much-needed source of reason. Also necessary was his send-up of digital publishing&#8217;s most desperate &#8212; and user-unfriendly &#8212; revenue grabs : &#8220;Reading a blog entry in a web browser shouldn’t turn into a game of Frogger where you have to make sure not to mouse over any word which has been underlined twice, for fear that it will open up an intrusive pop-up video ad.&#8221; (Breaking Media&#8217;s view on the issue can be found <a href="http://breakingmedia.com/2010/04/media-companies-need-to-kick-their-ad-dependency/">here</a>.)</p>
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		<title>Was Gawker&#8217;s Decision to Identify the &#8216;Racist&#8217; Harvard Emailer Unethical? We Say Yes.</title>
		<link>http://breakingmedia.com/2010/05/was-gawkers-decision-to-identify-the-racist-harvard-emailer-unethical-we-say-yes/</link>
		<comments>http://breakingmedia.com/2010/05/was-gawkers-decision-to-identify-the-racist-harvard-emailer-unethical-we-say-yes/#comments</comments>
		<pubDate>Wed, 05 May 2010 19:50:49 +0000</pubDate>
		<dc:creator>Kashmir Hill</dc:creator>
				<category><![CDATA[Media Companies]]></category>
		<category><![CDATA[Our Sites]]></category>
		<category><![CDATA[Privacy]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Above The Law]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Ethics]]></category>
		<category><![CDATA[Gawker]]></category>

		<guid isPermaLink="false">http://breakingmedia.com/?p=264</guid>
		<description><![CDATA[The notion of online privacy may be nothing more than a &#8220;fallacy,&#8221; as one New York judge recently opined, but anyone concerned with both the free-flow of information and with being fair to the subjects of news coverage will confront this question:  Do bloggers and journalists have a responsibility to protect the identities of the&#8230;]]></description>
			<content:encoded><![CDATA[<p>The  notion of online privacy may be nothing more than a &#8220;fallacy,&#8221; as one  New York judge <a href="http://blog.internetcases.com/2010/05/04/judge-the-concept-of-internet-privacy-is-a-fallacy-upon-which-no-one-should-rely/">recently opined</a>, but anyone concerned with both the  free-flow of information and with being fair to the subjects of news  coverage will confront this question:  Do bloggers and journalists have a  responsibility to protect the identities of the subjects? We know that  sources enjoy all manner of ethical protection, but what of the people  we write about, many of whom who are public figures only in the broadest  definition of the term?</p>
<p>This issue hit home just  last week when a Harvard law student <a href="http://abovethelaw.com/2010/04/crimson-dna-apologizes-but-gawker-outs-her/crimson-dna/">became famous on the web</a>. Or  infamous, rather.  After a conversation with a few friends last November  about affirmative action, she raised the possibility that race may be a  genetic determinant for intelligence. Unwisely, she made this  suggestion via email.</p>
<p><a href="http://cache.breakingmedia.com/uploads/2010/05/Crimson-DNA.jpg"><img class="alignleft size-thumbnail wp-image-273" title="Crimson-DNA" src="http://cache.breakingmedia.com/uploads/2010/05/Crimson-DNA-150x171.jpg" alt="Crimson DNA" width="150" height="171" /></a>When  she had a falling out with one of those friends, that  friend-turned-enemy disseminated her old email, including her name,  campus group affiliations and the fact that she would be starting a  federal clerkship in the fall. It quickly went viral, spreading through  the Harvard Law community and among Black Law Student Associations at  several top law schools, many of whose members sent it along to us at  Above the Law. (Fuller back story on this <a href="http://abovethelaw.com/2010/05/the-harvard-email-controversy-how-it-all-began/">here</a>.)</p>
<p>If nothing else, it was certainly a lesson in being  careful about what you say in emails.</p>
<p>What was of interest  to us when we <a href="http://abovethelaw.com/2010/04/hls-3ls-racist-email-goes-national">broke  the story</a> was the reaction on Harvard&#8217;s campus, the propriety  of disseminating a private email, and the response from recipients of  the email &#8212; some of whom suggested that her clerkship be taken from  her. Engaged by those issues, we  chose not to include the student&#8217;s name and instead called her by a  pseudonym &#8212; &#8220;Crimson DNA.&#8221; Her identity did not seem integral to the  story, and our policy, as <a href="http://www.uvalawblog.com/2009/07/david-lats-take-on-covering-felony.html">we&#8217;ve stated before</a>,  is to maintain the anonymity of law students. We only name names if (a)  the name is already mentioned in a public record (like a police  report), OR (b) the name is already mentioned in a mainstream media  outlet.</p>
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<p>However, because  her name was attached to the original emails, all those to whom the  email had circulated already knew her identity. With a little  investigating, Gawker, which has a much larger audience than us, found  out who she was and <a href="http://gawker.com/5527355/meet-stephanie-grace-the-harvard-law-student-who-started-a-racist-email-war">revealed  her identity</a>. I asked the author of that post how she  justified the outing. Maureen O&#8217;Connor <a href="a href=&quot;http://abovethelaw.com/2010/04/crimson-dna-apologizes-but-gawker-outs-her/">responded</a>:</p>
<blockquote><p>The story has  taken a life of its own and Stephanie’s identity is no secret — this  story is being talked about on campuses all over the country. If we  shielded her identity, we’d be treating her differently than the  subjects of other stories. It seems like the word “outing” only comes up  when the subject is a person that an upper-middle-class, educated  blogger would consider a peer.</p></blockquote>
<p>Gawker took her identity to a whole new audience, off of  campuses and into the mainstream. After Gawker named the student&#8211;without the knowing the context of the email or talking to the student&#8211; the Boston  Globe picked it up. By outing her,  Gawker essentially labeled her as a racist. Orin Kerr, a law professor  and writer at the <a href="http://volokh.com/2010/04/30/judging-individuals-based-on-a-single-forwarded-personal-e-mail/">Volokh  Conspiracy</a>, highlights the inappropriateness of judging  someone based on a single forwarded personal email.</p>
<p>I wonder instead about the  appropriateness of making someone a public, named figure based on that  single personal email, given that its author has still not made a public  statement. In the age of digital footprints, blogs have a great power  to influence a person&#8217;s reputation. Google has become an  integral part of our interaction with others. Newsworthy events, however  ephemeral in the minds of news media, live on in the  search results pages of the participants into perpetuity. Bloggers and  journalists alike should take that responsibility very seriously. How do  we decide when someone should be &#8220;outed&#8221;? The name of this student  never seemed essential to this story in my mind. More interesting was  that a member of the Harvard Law School community would send an email  like this.</p>
<p>Daniel Solove, a  law professor at George Washington University, tackled this in his  prescient 2007 book, &#8220;The Future of Reputation&#8221; and actually suggested  that the law needs to evolve to address privacy issues in the digital  age. He also says that bloggerly norms need to change:</p>
<blockquote><p>Currently,  bloggers are much less restrained than the mainstream media in what they  write about. The mainstream media have established ethical guidelines  (albeit loose ones) to protect people&#8217;s privacy, but the norms of the  blogosphere are still in their infancy&#8230; Ethical codes for journalists  sprang up in the early twentieth century. These codes urged that gossip  about the private lives of public figures should not get front page  attention, that reputations should not &#8220;be torn down lightly,&#8221; that  attacks on a person&#8217;s reputation should not be published before the  person had the opportunity to be heard, and that &#8220;a newspaper should not  invade the private rights or feelings without sure warrant of public  right as distinguished from public curiosity&#8230;&#8221;</p>
<p>[T]he mainstream media have developed at least some  norms of self-restraint in order to protect privacy. While the norms  need shaping and strengthening, they are at least partially developed.  The blogosphere has less well-developed norms, and it needs to establish  a code of ethics.</p></blockquote>
<p>As the consumption of news increasingly moves to  blogs&#8211;and indeed some blogs command as much traffic and influence as  traditional news sources&#8211;we bloggers do need to think about a code of  ethics. Naming a young law student based on a private email that she  wrote is a news decision that I would label unethical.</p>
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